Project Success Tips

 

Project Management - General

Articles for the Project Management General category follow:

 

14 Key Principles for PM Success
By Michael Greer
 
 
  • Project managers must focus on three dimensions of project success. Simply put, project success means completing all project deliverables on time, within budget, and to a level of quality that is acceptable to sponsors and stakeholders. The project manager must keep the team’s attention focused on achieving these broad goals.   
 

Do your clients seem crazy?
By Sarah Gilbert

Seemingly erratic behavior by customers or managers cannot be understood without considering their beliefs and circumstances.

I had worked in technology consulting for less than a year when I started to realize that all of our clients were “crazy.” At least that’s what most of my co-workers thought, and I was starting to agree with them.

... full article


Project manager best behaviors - or how to tell if you're doing a good job
By Sarah Gilbert

Project management can be a thankless job. When the project is going well, people often focus on the whole team, itself, or the importance of the outcome of the project. When the project is going badly, the project manager can often be called out on the carpet, berated and sent back to their desk to fix things. It’s easy to feel like there are more kicks than compliments for project management work.

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The 5 Top Skills of Good Project Managers
By Raymond Posch

I've worked with and managed project managers over many years. Based on my own observations of what I did or did not do well on my projects, and similar observations about other project managers on their projects, I offer my assessment of the top 5 skills of good project managers:

  1. Attention to Achieving the Project Goals – In many types of projects, especially technology projects, it can be easy to get wrapped up in the details and the technology and lose sight of the business goals. The focus of the team and the project shifts to a technology goal – for example, build an XYZ system, instead of focusing on solving the business problem. 

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The Power of Choosing
By Raymond Posch

Someone asked me if I really believe that companies have ever empowered their employees. This was following my newsletter article on empowered teams (in Issue 4).

"Isn't that really one of those idealistic things... something that everyone agrees is a great idea, but which no real company ever does?", he asked me. He went on to say that he had never met any managers who were willing to share their power with the people who worked for them.

... [Read the full article]


Book Review: Emotional Intelligence for Project Managers
By Elizabeth Harrin

Firstly, a big SORRY to Anthony Mersino. Anthony sent me his book at the end of last year and it has taken me forever to get around to posting a review.

That’s not because I haven’t read it. On the contrary, as soon as it arrived I picked it up and then couldn’t put it down. And there aren’t that many business books that I can sit and read cover to cover without being bored.

... [Read the full article]


On Communication and Coordination
By Raymond Posch

Probably the single most important thing that is needed in managing a project – especially any large project – is communication and coordination. I treat them here as one activity because, in a project, the purpose of communication for the most part is not just to send information in one direction, but to solicit responses and to coordinate actions.

 

... [Read the full article]


Unleashing the Power of Project Management
Part 1 - The Project Management Opportunity

By Dr. Aaron J. Shenhar

Although projects have been around for thousands of years and project management as a discipline about fifty years, there are two reasons why projects and project management are becoming more and more important today to almost all organizations and businesses. First, the share of on-going operations in most organizations is on the decline, while the share of projects is rising. This trend began in the early 1900s during the industrial revolution, and it is accelerating in almost every organization or industry: Not only do product lifecycles become shorter, today’s customers require greater variety and more choices, forcing companies to offer more products. In addition, market globalization is forcing businesses to respond to local markets and to low-cost competition around the world.

... [Read the full article]


Ten Guaranteed Ways to Screw Up Any Project
By Michael Greer

  1. Don’t bother prioritizing your organization’s overall project load. After all, if there’s a free-for-all approach to your overall program management (i.e., “survival of the fittest”), then the projects that survive will be those that were destined to survive. In the meantime, senior management need not trouble themselves aligning projects with strategic goals or facing the logical imperative that people simply cannot have 12 number one priorities! 
 

Unleashing the Power of Project Management
Part 2 - Why Managing a Project by the Book is Not Enough

By Dr. Aaron J. Shenhar

The current techniques as used in the discipline of project management form the necessary basis for learning and understanding what project management is all about, but they are insufficient to guarantee a project’s success or to address the needs of today’s dynamic and uncertain projects.

We have seen projects that were managed exactly as required “by the book”--and still failed. ...

... [Read the full article]


Common Barriers to Successful Projects - #1-7
By Raymond Posch

Experienced project managers are well aware that there are many barriers to success. To be honest, there could be an unlimited number of barriers that could be listed. I have identified 27 that are fairly common in my experience. Some of these are fully under control of the project manager, and it is his or her responsibility to take charge and do it right (and avoid the problem). Some may be only partially controllable by the PM and partially affected by factors outside of his or her control. And some of these are fully outside of the PM’s control. 

 

... [Read the full article]

 


Multi-tasking: A pretend phenomenon
By Sarah Gilbert

It is very common these days to hear people talk about multi-tasking. Many believe multi-tasking helps them to be more efficient, get more things done and generally be available to everyone all the time. Ready access to information through Blackberrys, cell phones, text messaging and e-mails perpetuate the ability to multi-task.

But numerous studies have demonstrated that multitasking — at least in the way that most people hope it will work — doesn’t really exist. ...

... [Read the full article]


Unleashing the Power of Project Management
Part 3 - What is Missing in Traditional Project Management

By Dr. Aaron J. Shenhar

As mentioned in the previous article, the current, standard, and formal approach to project management is based on a predictable, fixed, relatively simple, and certain model. It is also generally decoupled from the changes in the environment or the business needs; once you created the project plan, this plan sets out the objectives for the project, and the project manager must execute the plan, using a “management-as-planned” philosophy. After the project is launched, progress and performance are assessed against the plan and changes to the plan should be rare, and if possible avoided. Consider the following two major drivers of project management today:

 

... [Read the full article]

 


 

Common Barriers to Successful Projects - #8-14
By Raymond Posch

In this series, I am writing briefly about some barriers to projects success that are fairly common in my experience. Here are the next seven in my list: 

 

  1. Poor requirements gathering, analysis, specification – Having well understood requirements is critical to project success, regardless whether a classical waterfall, iterative cycle, agile, or other methodology is used. If you do not have the requirements, the team cannot develop the solution to those requirements. So having a methodology and understanding how to work through it is important. Also, the PM must determine who will do the gathering, analysis, and specification of the requirements – ideally it should be done by business analysts who are knowledgeable about business requirements for the type of project. 

... [Read the full article]


Unleashing the Power of Project Management
Part 4 - The New Adaptive Project Management Framework

By Dr. Aaron J. Shenhar

Based on our research we suggest changing the paradigm of project management and accepting things as they are. The new framework is success-focused, flexible, and adaptive, and we can simply call it the “Adaptive Project Management Model;” it differs from the traditional approach in several ways, as shown in Table 1. 

... [Read the full article]


Common Barriers to Successful Projects - #15-21
By Raymond Posch

In this series, I am writing briefly about some barriers to project success that are fairly common in my experience. Here are the next seven in my list:

 

  1. Not getting team commitment to the plan – When the plan is developed with team involvement, they will naturally be bought in. But by asking them to commit to the plan, they will more likely point out where they have doubts about or problems with the plan. When the team resolves those issues and commits individually and collectively to the plan, probability of success quadruples. Believe me.    

... [Read the full article]

 


 


Common Barriers to Successful Projects - #22-27
By Raymond Posch

In this series, I am writing briefly about some barriers to project success that are fairly common in my experience. Here is the last set in my list:

 

  1. Lack of resource management in the organization – Of course there is some kind of “resource management” in place, but if the organization has not stepped up to managing specialized people resources in effective ways for competing projects, there will be many issues like several mentioned in this list.    

... Read the full article

 


 

Learn from my biggest mistakes
By Sarah Gilbert

Gurus love to tell us that we learn the most from the mistakes we make. I’m not sure that is true, and I’ve made lots of mistakes, so I should know. I will say that my mistakes have been some of my most memorable and conscious (painful!) learning opportunities. I thought that by sharing some of them, I might help others to not repeat them. Although, based on my experience, I am likely to make these mistakes again and so are you!

Don’t take things personally
This could possibly be the golden rule of project management. ...

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Restarting a Project
By Raymond Posch

 

This is a story about having to stop a project gone wrong, examine the team dynamics and project approach that was not working, and then restart the project with a major replan of team organization, work effort, and timeline. (This story also has some useful lessons learned that are applicable to process improvement projects generally with a successful methodology.)

 

The Context

When I was the PMO manager of a dot.com startup, I was asked to lead a project to "achieve CMM level 3 in the shortest time possible". This was for a subsidiary of Perot Systems that was developing advanced ecommerce systems. It was during those exciting times of the dot.com boom.

 

The business reason for wanting to get to CMM Level 3 was that our best competitors were advertising CMM Level 3 certification. Our management team thought that having the credential would allow us to prove ourselves more easily and compete in a highly competitive marketplace.

 

At the time we were still learning what worked and what didn't ...

 

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Projects and the ungrounded middle
by Raymond Posch

 

Because continuous learning is more important than ever in our fast-paced world, I read information technology and project management publications as often as I can. When projects are demanding your time at nearly every moment, it can be hard to do — but you must make the time to break away from the pressure and take in some input from others.

 

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If you are an experienced project manager and would like to write articles for the newsletter, please email me at ray@projectsuccesstips.com. I am looking for first-person project stories with real lessons learned.

Thanks,
Raymond Posch, PMP
Publisher